Incognate Privacy Policy

This is the website of www.incognate.co.uk


We have recently updated our privacy policy, but also the way in which we process data in order to protect personal data in line with the new GDPR legislation in force from the 25th of May 2018.


Website Contact Forms


On our website, we only collect information that is necessary to provide you with the service you request, but typically we collect your name, company name, telephone number, location details, email address and any other information you provide to us through our Contact form. In short, we only collect personal information about you and your company in order for Incognate to help you.


We absolutely will not sell your data to anyone. This Policy applies only to our web site and not to any web sites to which we show links.


Email Privacy Policy


We have created this email privacy policy to demonstrate our firm commitment to your privacy, protection of your information and so that we don’t end up simply annoying you!


Why did you receive an email from us?


If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”) or (b) you have engaged in email communications with us, registered or purchased or otherwise have an existing relationship with us through networking or in another way.


It could also be that your information was publicly available, for example on LinkedIn or your company website, and we have contacted you on the lawful basis of Legitimate Interest based on the role you play in your organisation and the services we provide. However, we respect your time and attention by controlling the frequency of our mailings, but if you really don’t want to hear from us then please unsubscribe.


How do we store our data?


Your data is stored in our CRM system, which is an online solution that creates an audit trail of any activity by both an account and at individual level.


How do we manage unsubscribe requests?


If you request that your details are removed from our database based on your ‘rights to be forgotten’, this is done immediately.  However, we retain proof of this removal, in the form of a GDPR-compliant audit trail from the system that shows that you have been removed, when and by whom, if proof is required.


Unsubscribe statement.

All outbound emails that Incognate sends always provide recipients with the option to unsubscribe on a clickable link beneath the signature “click here to unsubscribe”. This automates the completion of a tick box and will immediately stop you from receiving any further emails from Incognate.


How we protect your privacy


We use security measures to protect against the loss, misuse and alteration of data used by our system.


Sharing and Usage


We will never share, sell or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for the purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.


How can you stop receiving email from us?


Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.


Essentially, in agreeing to this policy, you consent to our collecting data about you, using it and contacting you in certain ways. In doing this, we aim to provide you with the best possible service, update you on new information posted to the site, and new products and services from Incognate.


We may hold your data on a remote server if we think that is needed for suitable care and/or to improve our services to you.

Who we are

Our website address is: http://incognate.co.uk.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements