Incognate Privacy Policy

This is the website of www.incognate.co.uk


We have recently updated our privacy policy, but also the way in which we process data in order to protect personal data in line with the new GDPR legislation in force from the 25th of May 2018.


Website Contact Forms


On our website, we only collect information that is necessary to provide you with the service you request, but typically we collect your name, company name, telephone number, location details, email address and any other information you provide to us through our Contact form. In short, we only collect personal information about you and your company in order for Incognate to help you.


We absolutely will not sell your data to anyone. This Policy applies only to our web site and not to any web sites to which we show links.


Email Privacy Policy


We have created this email privacy policy to demonstrate our firm commitment to your privacy, protection of your information and so that we don’t end up simply annoying you!


Why did you receive an email from us?


If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”) or (b) you have engaged in email communications with us, registered or purchased or otherwise have an existing relationship with us through networking or in another way.


It could also be that your information was publicly available, for example on LinkedIn or your company website, and we have contacted you on the lawful basis of Legitimate Interest based on the role you play in your organisation and the services we provide. However, we respect your time and attention by controlling the frequency of our mailings, but if you really don’t want to hear from us then please unsubscribe.


How do we store our data?


Your data is stored in our CRM system, which is an online solution that creates an audit trail of any activity by both an account and at individual level.


How do we manage unsubscribe requests?


If you request that your details are removed from our database based on your ‘rights to be forgotten’, this is done immediately.  However, we retain proof of this removal, in the form of a GDPR-compliant audit trail from the system that shows that you have been removed, when and by whom, if proof is required.


Unsubscribe statement.

All outbound emails that Incognate sends always provide recipients with the option to unsubscribe on a clickable link beneath the signature “click here to unsubscribe”. This automates the completion of a tick box and will immediately stop you from receiving any further emails from Incognate.


How we protect your privacy


We use security measures to protect against the loss, misuse and alteration of data used by our system.


Sharing and Usage


We will never share, sell or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for the purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.


How can you stop receiving email from us?


Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.


Essentially, in agreeing to this policy, you consent to our collecting data about you, using it and contacting you in certain ways. In doing this, we aim to provide you with the best possible service, update you on new information posted to the site, and new products and services from Incognate.


We may hold your data on a remote server if we think that is needed for suitable care and/or to improve our services to you.