ServisBOT provide chatbots with conversational interfaces, representing one of the most significant shifts towards using natural language to engage customers and employees. The company provides a chatbot platform that gives businesses the tools to easily build and manage chatbots no matter what the industry or what use case is required.
Incognate Services Provided:
Incognate’s highly experienced sales team demonstrate professionalism and maturity in style. They have the ability to build and nurture strategic relationships with prospects. I have worked with many external partners and agencies, and it is rare to find these valuable qualities.
Challenge
ServisBOT were working to engage with the UK insurance market, but in order to accelerate their pipeline they needed inside sales support to generate leads in the UK insurance market. This meant working alongside their sales team and presales consultants.
In the Conversational AI space there is a lot of emerging education and the ability to nurture relationships to the point the buyer is ready to engage is critical. The Incognate Client Success team implement this to a high level and continue to deliver good, qualified leads.
Solution
Incognate used a combination of online and offline sales and marketing collateral, tightly focused automated emails, and direct outreach via calls and LinkedIn to engage c-suite and senior contacts in the market. Dozens of sales qualified leads, were generated with senior contacts, raising the company’s profile in the market and identifying new business opportunities in the UK insurance market.
Incognate also carried out market testing on several other markets including banking, utilities, retail, as well as gaming and gambling.
